The Great RLC Backorder Fiasco of 2013/2014: What happened??


Yesterday this post went up on HWC from HWC Anita:

Hi everyone -  
We know you are patiently waiting for updates about your backordered cars. Here is the latest information regarding expected shipment dates. 

Y0450 - Long Gone sELECTIONs - 6/28/14
Y0445 - S12 Buick Grand National - 7/30/14
Y0449 - 69 Mustang sELECTIONs - 7/30/2014
Y0453 - S12 Blown Delivery - 8/08/2014
Y0454 - Gulf Racing VW Drag Bus - 8/18/2014 
BLR12 - S13 Drag Dairy Chrome - 10/17/2014
BLR13 - S13 Drag Dairy Red - 10/17/2014
BLR14 - S13 Drag Dairy Blue - 10/17/2014
BLR15 - S13 Drag Dairy Purple - 10/17/2014
BLR10 - Beatnik Bandit - 11/14/2014
Mattel sincerely apologizes for the delays you've experienced in receiving orders from the Hot Wheels Collector site and we appreciate your understanding and patience throughout this process.

The topic was closed, not allowing for replies.  But to Mattel's credit they have allowed for other threads to start and remain open.  You can imagine there have a been a few harsh words from collectors regarding the situation.

Those are some pretty lengthy delays, considering most of those models were purchased in mid to late 2013.  We agree that this is very frustrating, but more than that we just want to know what has happened.  There have been some very curious events in the last few months, leaving many of us baffled.  We see no need to speculate, as corporations have every right to adjust how they do things (to a certain extent), but being left in the dark on some of it has been a little odd.

So why all the designers went silent, we don't know.  Why HWC Chris was let go, we don't know.  Nor do we really need to know.  But why some RLC models are being delayed 6 months to a year?  It would be a good thing to at least hear something from someone.  Especially since these models are part of a membership that collectors pay to be a part of.  We are at the mercy of retail, but membership models directly from Mattel is another thing entirely.

It could be something as drab as a manufacturing issue, which we would be fine with us if it ensured good quality on each of these expensive models.  That is our guess.  But silence leads to speculation, and I know quite a few people who wonder if all these backorders mean the end of the RLC is near.

We don't see how that would happen, and we sure hope it doesn't.  There are some great models on the RLC docket for 2014, including the Gulf '67 Camaro, hot pink '55 Gasser, '83 Silverado 4x4, and Shelby Toyota 2000GT.  Wouldn't it be ironic, that as soon as the RLC started catering to a wider variety of collectors, it shuts down?  Seems like we have seen that pattern before.

So count us as those who think this is just a glitch, and the show will go on.  But we say that cautiously.  Mattel has not put its best foot forward in this situation, and we hope that might change.

We welcome your thoughts.  What do you think about this great backorder fiasco?  We will let you say what you want.  Go ahead and let it out...
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